TERMS AND CONDITIONS
Your apartment is booked upon receipt of the booking deposit.
Your booking is not confirmed until Rambla 102 apartments receives the pre-payment, and you have received the confirmation email from Rambla 102 apartments.
This confirmation email contains all your booking details
On arrival, you must pay the rental balance and the refundable damage deposit. The payment method is described in more detail in your reservation confirmation email.
All cancellations or changes must be made via email. Cancellations or changes by phone are not accepted.
- Cancellations made 15 days or more before arrival date a charge of 20% of the total invoice amount.
- Cancellations made 3-14 days prior to arrival a charge of 50% of the total invoice amount.
- Cancellations made 0-2 days prior to arrival a charge of 100%
CHECK-IN / CHECK-OUT
Check-in starts at 13:00 pm Check-out is before 11.00 am.
We will always attempt to accommodate early arrivals or late departures, but this is dependant upon previous bookings.
Please note that late check-in carries the following extra charges:
From 20.00 to 22.00: 30 €
From 22.00 to 24.00: 40 €
From 24.00 to 01.00: 50 €
Check-in after 01:00 on request
NUMBER AND IDENTITY OF GUESTS
The client should inform us of the number of guests in the booking.
Only those persons indicated in the booking made by the client may enter the apartment, unless an alternative agreement has been reached with us.
The number of clients using the apartment should not exceed the number assigned to each apartment, except in the case of children under the age of two.
Pets are not allowed
Should the client fail to comply with any of the aforementioned Terms and Conditions, we reserve the right to ask the client to leave the apartment, and the client in question can not request any form of compensation.
NOT PET ALLOWED
In the event that the client does not comply with any of the Terms and Conditions mentioned above, Best House Best Place reserves the right to ask the client to leave the apartment, and the client in question cannot request any type of compensation.
The fee of 3,30 € per person per night for a maximum of 7 nights is not included in the rental price of the apartment and your check-in agent will ask for this to be paid.